10

Integrations

Each customer's connected identity provider, SIEM, SOAR/ITSM and notification channels — see at a glance who is fully operational and who is still partially configured.

Per-tenant integration status

Readiness = connected integrations out of 4 categories

TenantIdentity providerSIEMSOAR / ITSMNotificationsDeployment targetReadiness
Falcon Bank
Microsoft Entra IDConnected
Microsoft SentinelConnected
ServiceNowConnected
Microsoft TeamsConnected
docker · prod-cluster-14/4
GulfPay
KeycloakConnected
Microsoft SentinelPending
Not set up
SlackConnected
docker · prod-cluster-12/4
MedCare Group
Microsoft Entra IDConnected
Not set up
ServiceNowPending
EmailConnected
docker · med-dedicated2/4
CityGov Services
KeycloakConnected
IBM QRadarConnected
ServiceNowConnected
EmailConnected
docker · gov-zone4/4
RetailCo
Google WorkspaceConnected
Not set up
Not set up
SlackPending
docker · shared-21/4
TransLog
Microsoft Entra IDConnected
Not set up
Not set up
EmailConnected
docker · shared-22/4
AeroTech
Microsoft Entra IDPending
Not set up
Not set up
Not set up
pending0/4
EduNet
KeycloakPending
Not set up
Not set up
Not set up
pending0/4

What counts as operational

Minimum wiring for a fully-run customer

Identity provider

Verifies end-user JWTs at the gateway. Configured by the customer in their portal; required before go-live.

SIEM

Streams enforcement metadata (never content) into the customer's or e&'s SOC tooling.

SOAR / ITSM

Turns critical alerts into tickets and playbooks — ServiceNow, Jira SM and generic webhooks.

Notifications

Teams, Slack or email delivery for alert and report subscriptions.