Reporting
Scheduled and ad-hoc reports per customer or across all customers — executive summaries, compliance evidence packs and usage extracts.
Service levels · current month
Contractual SLA posture across all customers
Gateway availability
99.97%
target 99.9%
Guardrail p95 latency
842 ms
target < 800 ms
Critical incident MTTA
9 min
target < 15 min
Evidence write success
100%
target ≥ 99.99%
Report templates
Recurring deliverables and their schedules
Executive Summary
PDFCross-tenant posture: traffic, block rate, top risks, SLA compliance.
Weekly · Mon 07:00 · C-level, tenant owners
Compliance Evidence Pack
PDFXLSXPolicy versions in force, rule change history, evidence retention attestation.
Monthly · 1st · Auditors, compliance
Tenant Usage & Billing
XLSXCSVMetered requests, per-plan overages, deployment footprint per tenant.
Monthly · 1st · Finance, account managers
Incident Digest
PDFEmailOpen incidents, MTTA/MTTR, cross-tenant correlated patterns.
Daily · 06:00 · SOC leads
Recent deliveries
Generated in the last 48 hours
| Report | Generated | By | Size | Status | |
|---|---|---|---|---|---|
| Weekly Executive Summary — W27 | 2026-07-01 23:12 | Scheduler | 2.4 MB | delivered | |
| Incident Digest — Jul 02 | 2026-07-02 06:00 | Scheduler | 812 KB | delivered | |
| GulfPay usage extract (ad-hoc) | 2026-07-01 18:44 | o.khalil | 3.1 MB | delivered | |
| Compliance Evidence Pack — June | 2026-07-01 00:05 | Scheduler | 18.7 MB | delivered | |
| Incident Digest — Jul 01 | 2026-07-01 06:00 | Scheduler | 774 KB | delivered |